Corrective and preventive actions are needed and implemented to resolve problems that are encountered within the following: Internal Quality Audits and External Quality AuditsDeviations, Qualification, Calibration and Engineering Department, Customer Complaints¸ Recalls, etc.
To provide guidelines to train employee(s) on procedures related to their job performance and to ensure that key personnel involved in the distribution of medicinal products have the appropriate ability and training to guarantee that medicinal products are properly manufactured, stored and handled.
This procedure covers all distributed products in all countries. The procedure defines the initiation of the process, collection of the product, verification of recalled products, notification to regulatory authorities and follow up on effectiveness of the recall.
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